These Terms and Conditions (the "Terms") shall apply to and regulate the Fedbank installment Login or “Additional Loan” (“Additional Loan”) or Renewal for existing Loan provided by Fedbank Financial Services Limited (“Fedbank”) and are in addition to and not in derogation of the Terms and Conditions governing the Loan of Fedbank (the "Primary Terms and Conditions") as available on www.fedfina.com/terms-conditions/installment_login To the extent of any inconsistency between these Terms and the Primary Terms and Conditions, these Terms shall prevail.
Customer Login through OTP
The Customer shall keep his/her Loan Account Number, One Time Password (OTP) secured, totally confidential and shall not reveal it to any third party. Fedbank and/or its employees, officials never call or ask Customer to share the Password or OTP sent to the Customer on the registered number. Customers should never share the Password/OTP with anyone as this may lead to financial fraud.
The Customer agrees and acknowledges that Fedbank shall in no way be held responsible or liable if the Customer incurs any loss as a result of compromise of OTP by the Customer himself or Customer has failed to follow the Installment Login services instructions as published by the Fedbank on the site from time to time. The Customer agrees to fully indemnify and hold harmless Fedbank in respect of the same.
In the event, the Customer has closed all his existing Loan with Fedbank, then the Customer’s Loan Account Number will expire. Fedbank may at its discretion deactivate the Loan Account Number if the Customer has not logged into the installment Login account for a period of 6 months.
Termination of Installment Login Services
The Customer may request for termination of the installment Login Services any time by giving written notice to Fedbank at any of its branches. The Customer will remain responsible for transactions made on his/her account(s) prior to the time of such cancellation of the installment Login Services.
Fedbank may at its sole discretion, at any time without giving notice or reasons suspend or terminate all or any of the installment Login offered by the Fedbank and/or use by the Customer including for reasons such as:
Other Terms
IMPORTANT NOTE: That the receipt of your application form for the loan does not imply automatic approval of your loan by the company. The company may request for additional documents other than those collected in connection with the application, I/We confirm that the executive who collected my/our application/Documents has informed me/us and we am/are aware
1. That service tax as may be applicable from time to time will be charged in connection with the loan,
2. That company will not be able for loss or delay in receipt of documents.
3. That incomplete/defective application will not be processed and the company shall not be responsible in any manner for the resulting delay or otherwise. That the application form, documents / Photographs will not be returned under any circumstances once submitted to the company.
4. That approval of the application is at the sole discretion of the company.
5. That the quantum of the loan will be finally decided by the company and the company has not made any commitments to me/us regarding the same.
6. That the loan prepayment charges which may be subject to revision are levied/calculated on the balance outstanding of the loan I/We further confirm that the said executive had collected sell attested copies of the aforementioned documents from me/us and that i/We are/were specifically informed that in case of any prepayment request the applicant and the co-applicant are required to personally visit the company's customer service branch after which the request will be accepted for issuance of the pre-payment letter
I/We hereby confirm that I/We have read/been explained in detail and understood all the terms and conditions and charges applicable pertaining to the said loan application.
Note: WE DO NOT ACCEPT ANY PAYMENT IN CASH. ALL CHEQUE ISSUED SHOULD BE PAYEE'S AC ONLY & FAVOURING "FEDBANK FINANCIAL SERVICES LIMITED
DEFINITIONS
"User" refers to a customer of Fedbank Financial Services Limited and/or of the Affiliates authorised to use website (defined below) by these Terms. In case of the customer being a minor, the guardian of such minor shall be permitted to use Online transaction portal upon accepting these Terms and will be considered as a 'User'. Account(s) or "Accounts" or “Account" refers to the User’s loan/facility account(s), and/or any other type of account(s), so maintained with Fedbank Financial Services Limited or its Affiliate. “Terms" refer to terms and conditions herein for use of online transaction portal. “Website" refers to the website and online transaction portal maintained by Fedbank Financial Services Limited or any vendor appointed by Fedbank Financial Services Limited from time to time. “Unauthorised Use” means any usage of Online transaction portal which is not in accordance with the Terms. "Facility" shall mean the online transaction facility provided by Fedbank Financial Services Limited to the Users, by the use of which the Users can Pay/deposit funds to their Loan Account through the modes specified below.
GENERAL & PAYMENT TERMS
Payment Gateway/Bank |
Name Of Transaction |
Bill Desk |
Service Tax |
Internet Banking |
Net Banking transaction charges for ICICI Bank, HDFC Bank, AXIS Bank , SBI & Associates |
Rs.13/- +GST |
On actuals |
Net Banking transaction charges except from mentioned above banks |
Rs.8/- +GST |
On actuals |
|
Debit Card |
Transaction charges for all debit card |
Rs.0.90/- +GST |
On actuals |
Debit Card | Rupay | Nil Charges | |
UPI | Nil Charges | ||
Credit Card |
Not enabled now |
TERMS & CONDITIONS
The key points to be considered with the Online Payment Terms and Conditions are:
Call & Email |
Monday To Saturday |
Address |
Customer Care: 7418128882 & 08069291313 |
9.00 a.m. - 5.30 p.m. |
Fedbank Financial Services Ltd. Kanakia Wall Street, A Wing, 5th Floor, Unit no. 511, Andheri Kurla Road, Andheri ( East), Mumbai- 400 093, Maharashtra, India. Tel : 022-68520601 |
PRIVACY POLICIES
Fedbank Financial Services Limited is strongly committed to protect the personal and financial information that the user of the website (hereinafter "user(s)") submits to us and would endeavour to protect it from unauthorized use. Fedbank Financial Services Limited assures the users that the information made available to us will be kept in strict confidentiality and we will use the information only to help us to service their account better, to provide them with products and services that they may have requested, and to inform them about other products and services that may be of interest to them. We do not sell you’re their personal information to third parties. We shall not reveal information or data relating to borrower accounts, whether provided by the borrowers or otherwise, to anyone, other than in the following exceptional cases:
The users authorize Fedbank Financial Services Limited to exchange, share, part with all information related to the details and transaction history of the users to its Affiliate regulatory authorities / banks / financial institutions / credit bureaus / agencies / participation in any required form as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and shall not hold Fedbank Financial Services Limited liable for use or disclosure of this information. Other websites that the users may access via website may have different privacy policies and access to such web sites will not be subject to this privacy policy. We recommend that the users read the privacy statement of each such website to find out how they protect their personal information. Due to changes in legislation or enhancements to functionality and content on the website, we may make changes to privacy policy (without being obliged to do so) and would reflect those changes in this privacy policy statement. Hence the users are requested to go through the privacy policy statement on a regular basis.
Please note that this privacy policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so
DISCLAIMER OF WARRANTIES
The Client expressly agrees that use of the Website is at its sole risk.
The Website is provided on an "as is" and "as available" basis. Except as warranted in the Terms above, Fedbank Financial Services Limited expressly disclaims all warranties of any kind, whether express or implied or statutory, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy and completeness, and any warranties relating to non-infringement. Fedbank Financial Services Limited does not warrant that access to the Website shall be uninterrupted, timely, secure, or error free nor does it make any warranty as to the results that may be obtained from the Website or use, accuracy or reliability. Fedbank Financial Services Limited does not guarantee to the User or any other third party that online transactions would be virus free Fedbank Financial Services Limited will not be liable for any virus that may enter the User's system as a result of the User using online transactions.
Fedbank Financial Services Limited issues Rated, Listed, Secured, Redeemable, Principal Protected Non-Convertible Market Linked Debentures (PPMLDs).
Please review the relevant offer document/memorandum of private placement/pricing supplement relating to the specific PPMLDs for details on the PPMLDs including their risk factors. CARE Risk Solutions Private Limited has been appointed as the valuation agency for valuation of these debentures.
As per the Guidelines for Issue and Listing of Structured Products / Market Linked Debentures issued by SEBI, depending on the valuation agency mentioned in the offer document / memorandum of private placement / pricing supplement; latest and historical valuations provided by the valuation agent will be available as below:
If Care Risk Solutions Private Limited:
https://www.carerisksolutions.com/mldvaluation/